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We recently received instructions from you to investigate whether you had been missold PPI (Payment Protection Insurance).

Unfortunately, the information was not received from you in time for us to make a complaint to the various lenders you have advised us of, prior to the deadline of the 29th August 2019.

Whilst this means you can no longer pursue a conventional “complaint” under the dispute resolution rules published by the Financial Conduct Authority FCA.

You may be able to submit a ‘claim’ with the lender under rule S140A set by the Consumer Credit Act 1974. The difference is a claim under the 1974 Act is a statutory right which must be taken before the Court and not the same as pursuing a “complaint”. In monetary terms the outcome ought to be the same, if not more advantageous.

We have arranged for our partner solicitors Williams & Dunne, who are regulated by the Solicitor’s Regulation Authority to act on your behalf in reclaiming your missold PPI.

To begin the process, please confirm you authorise Williams & Dunne Solicitors to act on your behalf by simply completing the form below.