Terms and conditions

Terms and Conditions for Payment Protection Insurance (PPI) claims made on or after 10 July 2018 – Download

Terms and Conditions for Payment Protection Insurance (PPI) claims made before 10 July 2018 – Download

Terms and Conditions for Packaged Bank Account (PBA) claims – Download

 

Please note that our terms of engagement have changed:
Section 8. Data protection – we do not charge any administration fee in respect of you making a direct subject access request to us.