FAQ

What is PPI?

Payment Protection Insurance could be sold to you when you have any kind of finance to cover your monthly payments incase you have an accident, fall sick or become unemployed, or in the worst case die.

PPI could be added to loans or credit cards and even certain types of mortgage, and has many different names including:-

  • Accident, Sickness & Unemployment Insurance (ASU)
  • Loan Protection
  • Card Protection
  • Gold, Silver or Bronze Cover (normally provided with Northern Rock and HBOS loans)
  • Loan Care
If I can do this myself, why use UClaim4Me?
  • UClaim4Me saves you time, effort and the stress of dealing with the complaint alone.
  • The UClaim4Me team has been involved in finance for over 20 years, so we understand how lenders work.
  • With this experience, we are able to pin point all the reasons for a mis-sold policy.
  • UClaim4Me will be able to establish exactly the level of compensation you are entitled to.
  • UClaim4Me will continue working on your behalf until you receive a suitable offer of compensation.
  • UClaim4Me will endeavour to make sure that the company you’re claiming against follows the FCA guidelines and time limits within the industry.
What can you claim back for me?

All PPI premiums actually paid plus a write off of premiums yet to be paid. In addition we are able to claim interest on any premiums you have already paid, in many cases this will significantly increase your claim.

How much will this service cost me?

We operate strictly on a no win no fee basis and will only take a percentage of any compensation awarded to you. The fee that we take is 33% +VAT at the prevailing rate (currently 20% of your refund), plus a £10 admin charge

Will claiming affect my relationship with my loan company?

No. The Financial Conduct Authority does not allow any company to disadvantage a customer because they have made a complaint.

What information do I need to provide you with?

All we need from you are the key details that the claim pack requires, it is very straight forward to complete. Once we initiate your complaint we can obtain any further information we may need to build the strongest case to maximise your compensation.

How long will my claim take?

On average it takes around 6 months. As each claim is treated on an individual basis this may vary, and can be sooner.

Can I still complain about the mis-sale even if I have made a successful claim on the insurance?

Yes. We will assess your case on its own merit once the pack is returned. Please provide a summary of the claim and any payout that you will have received.

Can I claim compensation even if my loan is paid off?

Yes. If you have had previous loans that you wish to claim on please call us for further application forms on 0203 747 3247.